informativa-su-resi - aglioneroitaly

Elisir aglio nero Italy

8. Right of Withdrawal

The non-professional customer, who has not entered a VAT number, to exercise this right, must inform Azienda Di Gaspare Luigi within 14 days from the collection of the products by written communication via PEC to the address luigi.digaspare@pec.it, or by registered letter with return receipt, anticipated by sending an email to the address info@aglioneroitaly.com attaching the appropriate standard withdrawal form, present on the same Terms and Conditions document and specifying the bank details (IBAN) for any refund. Once the communication to withdraw from the contract has been received, Azienda Di Gaspare Luigi will give the go-ahead for the return of the goods, which must take place within 14 actual days from the date on which the customer informed Azienda Di Gaspare Luigi of their intention to withdraw. If the right of withdrawal is applied, the Customer is required to return at their own expense all the products of the order to the following address:

Azienda Agricola Di Gaspare Luigi

Via Pianagallo,8 Cap 64010

Colonnella (Te) ITALY .

When the company receives the package, it will carry out the appropriate checks and if the goods have:

the original packaging, so the product must not have been opened and must have the package closure seals, since for hygienic reasons or related to health protection they are not suitable to be returned,
all elements of the order,
no damage for reasons other than transport.

The right of withdrawal does not apply to food products that cannot be returned or risk deteriorating or altering in a short time.

Azienda Di Gaspare Luigi will refund the entire amount of the order excluding the return shipping costs within 14 days of receipt of the goods. Unless otherwise agreed with the Customer, the refund will be made using the same payment method initially used to pay for the purchased product. The refund may also be made by bank transfer after the Customer provides Azienda Di Gaspare Luigi with the necessary information (IBAN). Otherwise, the right of withdrawal lapses because the package is considered not intact, altered, used or opened if sealed. For your safety, use a traceable shipment for returning the products to be returned. In the event that a person places an order indicating the VAT number for the invoice, they are excluded from the right of withdrawal.

9. Standard Right of Withdrawal Form

d.lgs.21/2014

Addressed to: Azienda Agricola Di Gaspare Luigi Via Pianagallo 8 Cap 64010 Colonnella (TE) Italy. PEC: luigi.digaspare@pec.it

Email: info@aglioneroitaly.com

With this I notify my withdrawal from the following purchase order:

Order no.__________

Ordered on date__________Received on date__________

Name of the Customer who placed

the order____________________________________________

Shipping address of the order________________________________________

IBAN for a possible bank transfer _________________________________________

Date______________

Signature (sign if the form is notified in paper version) _________________________

Elisir black garlic Italy