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8.Right of withdrawal
To make use of this right, the non-professional customer who has not entered the VAT number must inform the Di Gaspare Luigi Company within 14 days of collecting the products via written communication via PEC to the address luigi.digaspare@pec. it, or registered letter with acknowledgment of receipt, anticipated by sending an email to the address info@aglioneroitaly.com attaching the appropriate model of the standard right of withdrawal, present on the same Terms and Conditions document and specifying the bank details (IBAN) for a possible refund. Once the communication to withdraw from the contract has been received, the Di Gaspare Luigi Company will give the OK for the return of the goods, which must take place within 14 effective days from the date on which the customer communicated the Di Gaspare Luigi Company the his intentions to withdraw. If the right of withdrawal applies, the Customer is required to return all the products in the order to the following address at his own expense:
Di Gaspare Luigi
Via Pianagallo,8 Postcode 64010
Colonnella (Te) ITALY .
When the company receives the package, it will start the appropriate checks and whether the goods will have:
the original packaging, therefore the product must not have been opened with the packaging seals on it, as for hygienic or health protection reasons they are not suitable for return,
all elements of the order,
no damage due to causes other than transport.
The right of withdrawal does not apply to food products that cannot be returned or risk deteriorating or altering in a short time.
The Di Gaspare Luigi Company will refund the entire amount of the order excluding the costs of returning the product within 14 days of delivery of the goods. Unless otherwise agreed with the Customer, the refund will be made using the same payment method used initially to pay for the product purchased. The refund can also be made by bank transfer after the Customer provides the Di Gaspare Luigi Company with the necessary information (IBAN). Otherwise, the right of withdrawal lapses because the package is considered not intact, altered, used or opened if sealed. For your safety, use traceable shipping for returning products. In the event that a person places an order indicating the VAT number for the invoice, he or she is excluded from the right of withdrawal.
9. Standard Right of Withdrawal Model
legislative decree 21/2014
Addressed to Dear: Azienda Agricola Di Gaspare Luigi Via Pianagallo 8 Cap 64010 Colonnella (TE) Italy. PEC: luigi.digaspare@pec.it
Email: info@aglioneroitaly.com
I hereby notify my withdrawal from the following purchase order:
Order n °.__________
Ordered on__________Received on__________
Name of the customer who made the request
the order____________________________________________
Order shipping address_______________________________________
IBAN for a possible bank transfer _________________________________________
Date______________
Signature (sign if the form is notified in paper version) _________________________
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